A NEW APPROACH TO MANAGEMENT & CUSTOMER’S EXPERIENCE

Efficiency & Genuine, hyper-personalized experiences

Achieve enormous savings and greater efficiency-scalability in the operational processes of your properties while giving a hyper-personalized customer service, providing a better experience for your guests.

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Some of our customers

Housekeeping

Property operations made easy

  • 360-degree real time management of all the business areas
  • Suitable for all the roles of the users (owners, management team, suppliers, employees and customers)
  • Open API (with easy integration into previous systems)
  • Potential for parameterization and adaptation to different types of business
  • Potential use in hotels, VR, co-livings
  • New COVID-19 protocols

Customer experience

Innovation in your hand

  • Centralization of all the important actions in the customer’s journey, in a downloadable app with the business name of the management company
  • Ability to hyper-personalise the user’s experience
  • Suitable for all types of uses and profiles
  • Digital community centre
  • Keyless access
  • Auto checkin
  • Services catalogue

Keyless access

Allow your customer to open any door

  • Allows 24/7 to check in and guarantee the access to the accommodation only during the stay
  • We are integrated with main market providers such a Salto Systems, Nuki, Sclak, …
  • Access control monitoring
  • Open multiple doors
  • Authorize you employees through the Housekeeping App to access and execute tasks
  • Open remotely the building door and the apartment door from the web manager

Features

Nomads helps coordinate, communicate and verify your
work processes through three main tools.

MY BOOKING
FOR CUSTOMERS

  • Realtime chat and support
  • Personalized timeline
  • Book services and plans
  • Issue reporting and follow-up
  • Door unlocking
  • Inbox
  • FAQs
  • Check- in / out with ID Scan
  • Property information and rules
  • Push notifications
  • Travel report to the authorities (National Police, Mossos d’Esquadra, Guardia civil)

WEB MANAGER
FOR MANAGERS

  • Realtime chats with customers and employees
  • Individual task timeline
  • Team task overview
  • Team shift schedule management
  • Own and team shift schedule calendar
  • Issue reporting and resolution
  • Check-in/out timeline
  • Team task schedule
  • Task management
  • Door unlocking
  • Incident management
  • General overview of daily
  • Timeline
  • Access requests to the accommodation
  • Access control for smart lockers
  • And more…

HOUSEKEEPING APP
FOR OPERATIONS TEAM

  • Individual and group realtime chats
  • Individual task timeline
  • Team task overview
  • Team shift schedule management
  • Own and team shift schedule calendar
  • Issue reporting and resolution
  • Check-in/out timeline
  • Team task schedule
  • Properties control checklist
  • Door unlocking
  • Access to protocols

Forget about disorganized communications

We manage to communicate with your pms, to automate and systematize your entire business, so that you can work more lightly and efficiently while taking care of the most important thing: the experience of your customers

Marketplace

Open RESTful API with oAuth 2.0 authentication

SMARTLOCKERS MANUFACTURERS

  • Nuki
  • Salto Systems
  • Sclak*

PAYMENT GATEWAYS

  • Addon Payments
  • Stripe
  • Redsys*

PMS

  • Avantio
  • Masteryield
  • Hostify*


* Integrations in progress

Contact

To request a demo or contact us to any other matter, please fill the form and we will get back to you as soon as possible.

You can also write us to hello@nomadssoftware.com